We have missed so many live chat messages - when we used Tawk.to it would ring like a bell whenever there was a live chat waiting. For a small company like ours, we only get a few chats per week so we're not always looking at it.
A customer of mine uses a lot of email templates (over 100) and they are 50 users. The problem is that they want to share their templates to a small group of users not all. Today a template could only be private or public. The idea is to create a new group that could be "visibility group" or team. Another idea is that you…
Several clients have decided not to use Pipedrive standard font Arial. In my case they have decided to use font Verdana and size Medium. The problem is that for every email they write they have to change this manually. The suggestion is to store this default email font and size information in Company Settings (or Personal…
I've discovered that it is not possible to add Pipedrive Bot to a Private Channel in Microsoft Teams. Are there any plans to change this, or does anybody have a workaround without creating a brand new Teams group for specific users?
It would be awesome to have a feature to send a group email and then have an automation that sends an email reply to the contacts that didn't reply. Pipedrive has both capabilities in different scenarios but I wasn't able to find this option.
When I schedule a group email for a particular group, the outbox only shows a preview and the number of people, it would be good if we can go back and edit that group email while we can.
Test emails for email campaigns would be more useful if they were delivered in a timely way. A little frustrating to finish drafting an email, send a test, and then have to kill time waiting for the email to be delivered to review it.
One of the biggest challenges for any organisation using a CRM is getting team members to leave adequate notes on deals and activities. While some people do this naturally, for others where writing isn't a strong point it can be quite difficult. For example, we have a couple of dyslexic team members who can communicate in…
The mobile app does not support recuring meeting invites, when synced with Outlook. How can Pipedrive be a CRM focused on sales and have a mobile app that does not fully integrate with Outlook? Seems like a huge oversight that my outside sales team can't see their recurring meetings on the Pipedrive mobile app, even though…
Any talk of being able to add a map report to the insights dashboard? Would be awesome to have the existing Google map of all deals (total, current, won, lost, etc.) that you could drop on the main dashboard and have a quick view of all deal activity. I feel like this should be easy since all of the Google map integration…
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