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One Deal with many products
Hi, Any suggestions - how we can close Deals where more as one product is assigned and we won Deal for one product, but lost Deal for other Product. For example, Customer project is for Printers, Projectors and Software and we won Deal in Software parts, but lost Deal for other 2 parts. Additionally we want to add info to…
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Fix horrible "solutions provider" UX
When we signed up we appear to have been bound to a third-party "solutions provider" which render any direct Pipedrive support (including in-app chat and emails to support) totally useless. We've never heard of this solutions provider before, and the experience of having any attempt to chat or email directly with Pipedrive…
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Updating Contact: Customer Contacts who leave an Organization, do you delete or change their name?
We have a customer who has a main contact who left the organization. We want to keep track of all their emails for historical reference so we don't want to delete the contact from our Pipedrive. Is there a way to keep the emails while deleting the contact with their contact email? I thought of keeping the contact and…
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Participants / Email Templates
Pipedrive is a great tool, it needs a few additions that will improve the UX. Deals / Projects are completed by Multiple Team members. It's never 1 person's show. Now that we have multiple team members involved then we need all their contact info available as part of the Deals / Projects / Email Template For Customization…
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Does Pipedrive have the ability to integrate with my 3CX VOIP?
I am looking for a CRM that has the ability to track my sales calls. Hubspot, Salesforce, and Dynamics365 all have an integration that can work with my 3CX instance. Can Pipedrive?
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Need help urgently
I accidently did a bulk edit and it applied to all the leads in the pipedrive but I had to do that on a select few. I really need help to undo that action any help will be appreciated
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Importing system field counts
Hi, I have done an export of organisation data, made changes and am now importing. I am not sure how to re-import the system fields that have 'counts' attached to them as there isn't any available fields to select (see below - closed deals and open deals). Will these field automatically regenerate the data? Or do I need to…
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Telephone numbers for Organizations
Why are the telephone numbers of organizations not able to be correctly formatted as they are with persons? If I type on 020 7123 4567 it saves as 2071234567
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Payment schedule - maximum number of payments
Hi, we have costomer contract and payment schedules that go beond the limit of 36 mth. Is it possible to rase the limit to ex. 60 months?
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Can you create multiple quotes under one deal?
Hi there We use products and Sales Docs to create our quotes, which works brilliant until we want to create options for a client. For example maybe we are quoting for a 100 chairs in green fabric but 100 chairs in leather is a different price, and we want to easily show the price difference. We can't put the options on one…
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Recording customer feedback
We are going through ISO13485 medical device certification and we need to set up a customer feedback capability. I am thinking that if we could record the customer's feedback under the "contact" or "organization" record. This would be a good place
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DARK MODE FEATURE AVAILABLE ON PIPEDRIVE
I don't know if the Pipedrive team has already put the Dark Mode feature on, it has been two years since this query has been raised, and I don't see any option on Pipedrive. Please add a night mode or dark mode option, it would be great especially for those who are sensitive to light."LIKE" 👍 if you want the dark mode…
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Notifications of new lead assignment?
When I create a new lead and assign it to another team member, how can I have him receive a notification of the new lead? He has all 3 notifications enabled @ Personal preferences > Notifications > Deal and contact update emails * Updates about deals I follow * Updates about organizations I follow * Updates about people I…
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A SmartDocs improvement
Hi guys, I would like to vote for a SmartDocs improvement. This is my tip. What do you think? Now I can put the Product Table in my offer template in the current SmartDocs. But in that case all the products of all categories are in one table on one place in the offer. I would like to have the way that I can insert the…
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Removing Bounced Emails
Is there any way to ensure that emails that bounce/are faulty are removed from cadences?
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About right-aligning mail（macに届くメールの文章が右寄せで見づらい）
I am using a mac. I use my mac email software to receive the emails I receive when I have an inquiry. When I open it in my mail software, the text of the inquiry is right-aligned and very difficult to read. Is there any way to make the text left-aligned?…
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How can I get each new email I start to automatically BCC myself?
When I used to use my Mac Mail account to keep track of correspondence with clients I turned on the setting to automatically BCC email myself on every email I sent. This was very helpful and indispensable because I filed every email I sent for records in a folder assigned to each project. I want to continue doing this but…
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Lead Assignments by Region or Country
Hi there! I have sales teams in different countries. How are you assigning Deal owner and pipeline for the UK vs. US? They'd be an English form, but a different owner. Normally I would do that using a country pull down menu, but the address field is all merged and doesn't have a country field.
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Current customers, sending forms to collect further information.
We survey our customers bi-monthly while they participate in a year-long program. We currently use Google Forms but would like to see if there is an option to collect this info within Pipedrive and then auto-save into Google drive. The Pipedrive service recommendation was web forms, but now that we are trialling it, it is…
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Entire automation workflow for Real Estate
Hello, We are a professional company based in Belgium that has set up an entire automation workflow for Real Estate. We give free consultations as a service solution provider partner of Pipedrive. We have created a database that synchronizes with Pipedrive to manage al your data. We push it to several workflows into…
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I'm a real estate agent just getting started with pipedrive. I'd like to track things like seller's
I'm a real estate agent just getting started with pipedrive. I'd like to track things like seller's / buyer's closing attorney, home inspector, termite inspector, lender, etc. with deals. I started by adding fields under "organization" in deals but then realized that maybe I should be using "participants" for this. Any…
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For a residential real estate brokerage firm, where would you organize properties?
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Hello, Am Angela a real estate agent professional and digital marketing expert.
Hello, Am Angela a real estate agent professional and digital marketing expert. Very new to this community and new to Pipe. Looking for how to go about customizing pipedrive to suite my real estate agency team. @realestate.
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Pipedrive for Real Estate Investors
Are there any real estate investors on this forum who buy then rehab and either sell or rent? Would like to share ideas on how to better utilize Pipedrive for my business, apps and automation, etc.
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Real estate property object
Hello, I'm trialing pipedrive to see whether it's suitable for a CRM for a commercial and industrial property sales/leasing business. Conceptually very similar to residential real estate agency. I understand the relationship between person and organisations, but how can you create the concept of a real estate asset (i.e.…
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Pipe drive for Real estate
Hi, we are a real estate company looking to use pipedrive. I was wondering how has been your experience with Pipedrive and Real estate. I am worried about the company field because we do not typically sell to companies, but we sell to individuals. Also I wanted to ask how you mange a property that has several buyers…
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Double Product Label in one contact. Is it possible?
Goodmorning, I'm new in Pipedrive, so sorry in advance if my question could be trivial for someone. I have a question about the functionality of labels. I was wondering if it is possible to assign more than one product label to 1 contact. Because in my case, I associate the label with a product bought by the customer. So…
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Linking multiple deals
We operate in the construction industry. PD is set up as follows:- Different deal for each service we provide (with multiple pipelines). But these deals may be all on the same site. Be great to link these deals together. Anyone know of a work around?
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Assigning Tasks in Bulk
I have 397 People that need an activity (make a call). Is there a way to assign tasks in bulk to to these selected group of People?
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Automated reports triggered by time
I'd like to have automations that trigger counts at specific time periods. I specifically want the reports to be published on Slack Example use case: A report published on Slack of my pipeline statuses and changes at the end of the day. How many deals do I have at a Stage A in Pipeline X How many deals moved from Stage A…