If an new cliënt send you an e-mail (interested in your product) you should have a button next to th

If an new cliënt send you an e-mail (interested in your product) you should have a button next to the e-mail wich sends it to the Leads inbox.
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  • Hans Nieto
    Hans Nieto Posts: 42
    edited January 2021 #2

    In my opinion, conceptually, a lead is a potential opportunity that has not yet been qualified, once some things happen, including that the potential client shows some interest in my product or service, it becomes a prospect and therefore part of my funnel , and the functionality of creating a lead associated with an incoming email already exists.

  • Minhaz Moosa
    Minhaz Moosa Posts: 47
    Second Anniversary Photogenic
    edited September 2020 #3
    @Rob Bakker
    I agree with this

    @Hans Nieto
    I think @Rob Bakker is saying he can add the person straight from the email inbox to a lead.
    He then should follow up on the lead based on his sales process and convert to Deal when ready.
    This then "hopefully" flows through the pipeline until sign up.
  • Rob Bakker
    Rob Bakker Posts: 12
    edited September 2020 #4
    @Minhaz Moosa Yes, that's exactly how i'd like to use it. Turn the mail into a lead, create a contact with the information in the mail and follow-up from there.
  • Simon Hakim
    Simon Hakim Posts: 1
    Second Anniversary Photogenic
    edited March 2021 #5

    Yes. Why provide a Leads Inbox if you can't add "leads" from other areas in Pipedrive. If I get a new business enquiry in my pipedrive email, then I should be able to say if I want to add it to leads just like it says we can make it a deal. Can we upvote and action this please