How does one trigger a data request to an API? We are working with a 3rd party software company tha

How does one trigger a data request to an API? We are working with a 3rd party software company that is building native integration with Pipedrive for us. The idea is to send them an address and they will return data on the address that will be added to specific fields in Pipedrive. What best practices do you have on how one would trigger sending the request for the data via an API? Is it as simple as using a custom field with a Yes/No option and toggle it to YES to send the request for the information via the API to the 3rd party?

Answers

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited June 30 #2

    Hi @Daniel Steyn !

    I suggest you also post your question in our Developers Community, where you'll find many other users who use our API heavily and who can give you good tips.
     

    PS - We'd like to ask you to please not use the "What's New?" or "What's Planned?" topics in your posts: they are read-only topics used by Pipedrive to communicate updates to our community members. I have removed them from your post and replaced them with more pertinent topics. Thank you!

    They are, however, the place to be to stay on top of what’s coming down the line: 😉

    https://community.pipedrive.com/user/daniel_steyn1
  • Martin Pecha_2338
    Martin Pecha_2338 Posts: 192
    100 Comments Second Anniversary 5 Likes Name Dropper
    edited April 9 #3

    It depends really on use case and what components in pipedrive are you using.

    If you want create a trigger based on some change in pipedrive, then use pipedrive webhooks and then api call with post request back to pipedrive in order to update specific fields.