I would like to know if you can change the field selection of certain types of clients, perhaps depe

Lynne Hobbs
Lynne Hobbs Posts: 1
I would like to know if you can change the field selection of certain types of clients, perhaps depending on their label? I've tried creating a workflow but it doesn't work. So I have clients of a certain type that require different fields to other companies. If you include all the fields for all the types, it ends up so long a list it's unworkable. If you could select the fields in the contact card depending on 'type' (label) this would be jolly useful.
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  • Luca Colombi
    Luca Colombi Posts: 14
    Premier Solution Provider
    edited April 2021 #2
    I have the same problem with a financial service client. They have sales & brokers type of users. Each with different pipelines stage needs and different custom fields requirements. I can create different pipelines but I cannot assign fields to different pipelines, users or teams. Sales rep ends up seeing 50 custom fields that are only required by the brokers but totally irrelevant to sales. Also, would be nice to be able to hide from the Lead/Deal Add View 'Default fields' when not required.
  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 711 COMMUNITY MANAGER
    100 Comments Second Anniversary 25 Likes 5 Answers
    edited June 2021 #3
    Hello Lynne , thank you for your survey! This is not yet possible I'm afraid, but is being considered by the team for a future update. I have added the topic "Feedback & Suggestions" to your post, so your request is automatically forwarded internally to our developers as a note for consideration 📝

    In the meantime I recommend:

    Following the topic "What's Planned" to learn about what we're currently working on 🔎
    Following "What’s New" for new release announcements and updates 📢

    🛠Feel free to join "Research and Beta Testing" for the chance to try out early versions and give us your opinion about new and improved features before they go live 🛠