How to restore a deleted organisation?

Nicolas du Manoir
Nicolas du Manoir Posts: 10
First Comment
edited July 2022 in Business Talk #1

I have deleted a Person and an Organization, but I still have a Deal associated to them and I would like to restore both Person and Organisation. Is it possible? Thx. Nicolas

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  • Amit Sarda - Pipedrive Consultant - AmitSarda.xyz
    Amit Sarda - Pipedrive Consultant - AmitSarda.xyz Posts: 1,237
    1000 Comments Third Anniversary 100 Likes 5 Answers
    edited April 2022 #2

    Filter the person and organization based on the status = deleted.

    It works for Deals, have not tested it for either of these though.

  • Nicolas du Manoir
    Nicolas du Manoir Posts: 10
    First Comment
    edited February 2022 #3

    Unfortunately it does not work for Person or Organization ....

     

  • David Lorbiecke_3
    David Lorbiecke_3 Posts: 226
    100 Comments Pipedrive Team
    edited May 2020 #4
    Nicolas du Manoir said:

    Unfortunately it does not work for Person or Organization ....

     

    Hi Nicolas, I'm afraid the only way to restore a deleted Person or Org is to already know the ID of that person/org and find it by adding it to the URL, by finding the person/org through something they're still associated to (a Deal for example) or by reaching out to support to restore the person/org.

  • Josh Barklow
    Josh Barklow Posts: 1
    edited October 2020 #5

    @David Lorbiecke

    You explained how to "find" the person record, not how to undelete it.  Having already located the record, how do we then undelete that record?

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