ISSUE? Web Form may not include "Large text" field

Marco Govoni
Marco Govoni Posts: 188
100 Comments Second Anniversary 5 Likes Name Dropper
edited July 27 in Sales CRM #1

Is it normal that webform cannot include field as "Large text"? Why? 

Is it possible to active this feature?

thanks

Comments

  • Clarissa Silvino
    Clarissa Silvino Moderator Posts: 99 PIPEDRIVE CUSTOMER SUPPORT
    100 Comments Pipedrive Employee
    edited February 24 #2

    Hey Marco :)

    At the moment this is an expected behavior and not an issue, as it was decided by our team to only have some fields available on web forms feature (you can check them here: https://support.pipedrive.com/hc/en-us/articles/208493165-Pipedrive-Web-Forms). However, we've been working on a revamp and I'll share your thoughts with the team in charge of it - a feedback is always welcoming. Thank you for that!

  • Marco Govoni
    Marco Govoni Posts: 188
    100 Comments Second Anniversary 5 Likes Name Dropper
    edited May 2020 #3

    Hey Marco :)

    At the moment this is an expected behavior and not an issue, as it was decided by our team to only have some fields available on web forms feature (you can check them here: https://support.pipedrive.com/hc/en-us/articles/208493165-Pipedrive-Web-Forms). However, we've been working on a revamp and I'll share your thoughts with the team in charge of it - a feedback is always welcoming. Thank you for that!

    Thanks !!!

  • Stephan Schneider
    edited February 24 #4

    In my view it IS a issue. A webfrom should have a texfield by default.

    Just a feedback after long hours of API research...

  • Vladimir Dubakin
    Vladimir Dubakin Ex-Pipedrivers Posts: 101
    Pipedrive Employee
    edited September 2020 #5

    In my view it IS a issue. A webfrom should have a texfield by default.

    Just a feedback after long hours of API research...

    Thank you for the feedback, Stephan!

    The development feedback has been passed over to product manager.

    Kind regards,

    Vladimir

  • Vladimir Dubakin
    Vladimir Dubakin Ex-Pipedrivers Posts: 101
    Pipedrive Employee
    edited February 24 #6

    @Stephan Schneider My apologies, Stephan - totally forgot to mention that new web forms support Large text fields.

    Please reach out to [email protected]

    or via in-app chat so that we can turn the new ones on on your account.

    Thank you in advance,

    Kind regards,

    Vladimir

  • Stephan Schneider
    edited September 2020 #7

    @Stephan Schneider My apologies, Stephan - totally forgot to mention that new web forms support Large text fields.

    Please reach out to [email protected]

    or via in-app chat so that we can turn the new ones on on your account.

    Thank you in advance,

    Kind regards,

    Vladimir

    @Vladimir Dubakin 

    Hi Vladimir,

    thank you for your answer.

    Webforms are in beta version right now. WIll it be a feature of  essential plan in the future?

    Best regards, S