Can I change email inbox to unthreaded view from conversation view?

Robert Brett Curtiss
Robert Brett Curtiss Posts: 9
5 Up Votes Photogenic
in Sales CRM #1

Currently my email shows in a nested, conversational view (like Gmail). Can I change it to an unthreaded view so that each email is separate and distinct?

Tagged:

Answers

  • Kreete K
    Kreete K Moderator Posts: 294
    100 Comments 5 Answers Second Anniversary 5 Likes
    CUSTOMER SUPPORT
    #2

    Hi @Robert Brett Curtiss

    Currently, it is not possible to change the viewing options. Pipedrive will always display threaded emails together. Under a Contact person or a Deal they are showed as attached separately, but in any inbox view, it will still show as a conversation.

  • RALH
    RALH Posts: 1
    First Comment
    #3

    That is too bad. It might be the reason I look for another CRM. My emails are a mess on Pipedrive

Categories