Improve synchronization between the mailbox and Pipedrive

Julien_A4T

Hi,

It would be great if the synchronization between the mailbox (Outlook for example) and Pipedrive could be bidirectional. Today, in Pipedrive, when we move an email from the inbox to the Archive folder, it is also applied in the mailbox (Outlook). But, in Mailbox (Outlook), when we move an email from Inbox to Archive, it is not applied in Pipedrive.

And, currently, Pipedrive can't handle subfolders in the Archive folder, so we can't store emails properly.

Finally, because of these two shortcomings, we have to leave all emails in the Inbox folder and the Sent folder, but I think (at least for my needs) it's not very clean.

Thanks,

Julien

MacKenzie Brown

Yes, that's a great suggestion!