Include custom field (a URL) as a hyperlink in an email template

Nas
Nas Member Posts: 2 VERIFIED MEMBER
5 Up Votes Photogenic
edited October 2023 in Ideas and Product Feedback #1

Hi,

I want to be able to insert field into a hyperlink of an email.

It doesn't seem I can use the dropdown, can I use shortcodes?

e.g see attached - I want to pull out the Email address in a hyperlink.

I would expect the shortcode to look something like this:

[email] or {email} and it would include the persons email.

Is this possible?


Thanks

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Comments

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,259 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary

    Hi @Nas , that is not possible at the moment. But feel free to submit the idea in the Feedback section so that other members can upvote it. The most voted ideas have a higher chance of being developed into a feature 🙂

  • Leo_81277
    Leo_81277 Member Posts: 14 VERIFIED MEMBER
    10 Comments 5 Up Votes First Anniversary 5 Likes
    edited June 2023 #3

    Hi,

    we would like to include a custom field (a URL as text) as a hyperlink in an email template.

    Please add this feature asap. Would help us a lot :)


    As described here by @Nas

    https://community.pipedrive.com/discussion/10791/is-it-possible-to-include-a-field-in-a-hyperlink-in-an-email

  • Reiss Moore
    Reiss Moore Member Posts: 6 VERIFIED MEMBER
    Name Dropper First Anniversary First Comment
    edited October 2023 #4

    This would be very useful to send customised links to customers!

  • gregoryf
    gregoryf Member Posts: 1 VERIFIED MEMBER
    First Comment

    Are there any updates on this functionality.

  • Meher
    Meher Posts: 15 VERIFIED MEMBER
    10 Comments Name Dropper First Anniversary Photogenic
    edited October 2023 #6

    Hi everyone, I'm the Product Manager for the Email team at Pipedrive, and we're currently exploring ways to enhance the template experience. We'd greatly appreciate the chance to talk with you to delve deeper into this idea. Your insights would be invaluable in making sure the solutions meets your needs. Would you be open to discussing this idea further with us over a call?

  • Reiss Moore
    Reiss Moore Member Posts: 6 VERIFIED MEMBER
    Name Dropper First Anniversary First Comment
    edited October 2023 #7

    @Meher I would be interested in a call to discuss, for sure

  • Ariel Esteban Pasini
    Ariel Esteban Pasini Member Posts: 3 VERIFIED MEMBER
    First Comment
    edited October 2023 #8

    any news? we need to create dynamics URL links with custom fields.

  • Nemezio
    Nemezio Member Posts: 5 VERIFIED MEMBER
    First Comment Photogenic

    Are there any updates on this functionality

  • Nemezio
    Nemezio Member Posts: 5 VERIFIED MEMBER
    First Comment Photogenic
    edited October 2023 #10

    Are there any updates on this functionality?

  • Andreia Costa
    Andreia Costa Pipedrive Team Posts: 170 PIPEDRIVE TEAM
    Third Anniversary 100 Comments 5 Answers 5 Likes

    Hello everyone!

    Stopping by to give an update on this one. This is currently being investigated by our team and they are working on the roadmap for next year. We are hoping this can be added to it, but it hasn't yet been confirmed.

    Thanks for your continuous feedback about this!

  • Joao S.
    Joao S. Member Posts: 3 NEW MEMBER
    Third Anniversary Name Dropper First Comment Photogenic

    @Andreia Costa Hey, we still need this feature. Any update?