Does it cost extra to call out of the PD App?
Dear PD Community,
I wonder if Calling out of the PD App costs per every call? I heard romours regarding this and want to be sure it's only rumours.
Thank's for leeting me know :)
Best regards
Answers
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Are you asking about the feature that allows you to initiate an outgoing call from the web interface to your phone? No, there are no per call charges for theft.
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Yes I mean the possibility to call directly out of the activity in the PD app on the phone
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No, that doesn't cost anything that I am aware of. There are 3rd party calling apps that you can purchase but calling using your cell phone carrier doesn't cost anything.
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Thank you very much you two :)
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Pipedrive grants USD4/month/user in calling credits and this service is facilitated via Twilio.
The only downside of Caller is that there are no metrics or reports available for this yet.
For reporting, you can either set up a data pipeline or use 3rd party solutions like Aircall, JustCall, CloudTalk, FreshCaller, etc. that provide detailed reporting. I have written in detail about these addons here.
If you have any other questions or need further help, please don't hesitate to reach out.
Best,
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Thank you very much Amit :)
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