Why is call logging no longer working in iOS?

Brandon Wood
Brandon Wood Member Posts: 58 VERIFIED MEMBER
Fourth Anniversary 10 Comments 5 Up Votes 5 Likes

I noticed a new issue with the iOS app. When I make a phone call it doesn't log whom I called, the Company, or the deal. I have to manually fill this out even though I just made the call directly from the contact's information in the app.

Answers

  • Kreete K
    Kreete K Pipedrive Team Posts: 354 PIPEDRIVE TEAM
    Fourth Anniversary 100 Comments 25 Likes 5 Answers

    Hi @Brandon Wood_1990

    If you are still facing an issue and have checked that your app is up to date, please reach out to our official Support team via in-app chat or email support@pipedrive.com, They will be able to further check and include engineers if necessary.

  • Brandon Wood
    Brandon Wood Member Posts: 58 VERIFIED MEMBER
    Fourth Anniversary 10 Comments 5 Up Votes 5 Likes

    Still an issue and app is up to date

  • LiamOC
    LiamOC Member Posts: 1 VERIFIED MEMBER
    First Comment Photogenic

    Was having this issue intermitently. Currently the caller feature is unusable.