Request for a bug fix re: tracking email opens and hidden images

Options
Eric_81279
Eric_81279 Member Posts: 1 VERIFIED MEMBER
Photogenic

I've noticed that when I send an email from pipedrive the client gets a notification that there is an image attached. When they click accept, no image appears.

This doesn't give a good impression. I've therefore switched back to sending emails from google mail and using Mailtrack to track opens.

Any indication if this bug will be fixed?

Answers

  • Kreete K
    Kreete K Pipedrive Team Posts: 355 PIPEDRIVE TEAM
    First Anniversary 5 Likes First Answer Name Dropper
    edited October 2022 #2
    Options

    Hi Eric!

    Did you manage to reach out to our Support team about this? They would need to investigate further and if applicable, will link your conversation to the bug report. The team will have visibility on the progress and will update once fixed. If you have not yet reported, please reach out via in-app chat or email support@pipedrive.com