How can I trigger a wflow when an activity is overdue?

AquestSocJo

It seems workflows can only be triggered on create/update/delete of entities (Leads, Organizations, Deals, Activities...), but they cannot be triggered by other events.

Since the event of an activity becoming overdue is not caused by a change in the activity, but by a change in the time, it seems there is no way to trigger a workflow when an activity becomes overdue.

Is that assumption correct?

Has anyone found a workaround?

Thanks,

Amit Sarda - Pipedrive Consultant - AmitSarda.xyz

You can do this is using Make.

1. Create a filter for overdue activities.
2. Run an automation every hour/day to act on the overdue activties.