PD: Consider Group Email for Advanced Level, below professional

Group email is a basic function that should be available for advanced level of membership. Recently  PD changed it and it's now part of professional package. The limit of 100 contacts that the email can be sent to is also not great. I get that pipedrive is not focused on being in the business of managing client communications via newsletters and communicating to 100 people or more, but there's a difference between trying to communicate to your team, which can be 250 or 500 people. 

The cost of moving from advanced to professional level doesn't justify based on feature differences and pipedrive will start pricing themselves out compared to competitive products out there. Yet I'm a heavy PD user and my team uses PD as well, individually. 

My PD is grandfathered, so advanced package takes care of group emails, but my team is forced to use professional to have the same features. Considering that PD doesn't have drip campaigns etc, it's more cost effective to move to another tool for that purpose rather than paying for pro version and still having to use another tool.

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  • Mike van der Valk
    Mike van der Valk Posts: 4,376 PIPEDRIVE PRODUCT MANAGER
    2500 Comments 25 Likes Second Anniversary First Answer
    edited February 24 #2

    Hi @Dmitri Ivanenko 

    Thank you for your feedback, I've passed it on to the relevant team. One thing I'd like to point out is that indeed as you said. The core of Pipedrive is not build around mass emailing and there's many customers extremely content with bcc email or the one by one email sync.

    Nonetheless, Pipedrive listens to it's customers and you may have noticed that recently we acquired a cool company called Mailigen

    The functionality you're looking for is possible within Mailigen. The coming period our teams are working on integrating the two properly so many cool things to come.

  • Dmitri Ivanenko
    Dmitri Ivanenko Posts: 36
    edited July 2020 #3

    Hi @Dmitri Ivanenko 

    Thank you for your feedback, I've passed it on to the relevant team. One thing I'd like to point out is that indeed as you said. The core of Pipedrive is not build around mass emailing and there's many customers extremely content with bcc email or the one by one email sync.

    Nonetheless, Pipedrive listens to it's customers and you may have noticed that recently we acquired a cool company called Mailigen

    The functionality you're looking for is possible within Mailigen. The coming period our teams are working on integrating the two properly so many cool things to come.

    Yep waiting for that solution, so far it's not quite working / activated correctly.