Pipedrive Mail client: HTML mail editor misses HTML tag

Christoph Huebner
Christoph Huebner Member Posts: 2 VERIFIED MEMBER
First Comment Photogenic
edited June 2023 in Ideas and Product Feedback #1

It looks like the mail client in Pipedrive sends out HTML formatted mails where the HTML tags are missing. Most mail client still interpret the received email correctly but it's detrimental to the deliverability. And that's crucial in sales!

I guess this is rather a bug report than a feature request and should be a quick fix. :)

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  • CarlosPD
    CarlosPD Posts: 40 VERIFIED MEMBER
    Second Anniversary 10 Comments 5 Likes First Answer
    #2

    Hey @Christoph Huebner !

    Would you mind contacting support@pipedrive.com so an available agent can clarify the mentioned with you? This is not my expertise but we do have support specialists who will be able to assist you best.

  • Christoph Huebner
    Christoph Huebner Member Posts: 2 VERIFIED MEMBER
    First Comment Photogenic
    #3

    Sure, will do. Thanks a lot!

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