Google Address Integration Format Flexibility

When using the address field in pipedrive there are some problems with it always formatting the address as follows:   Street Address, City, State, USA.

This causes the following problems:

  1. It does not list the zip code, so when setting up the customer or filling out contracts etc..  You still end up having to jump out of pipedrive, and google for the zip.
  2. For pipedrive users like us, all of our customers are in the USA, so there is no need to have USA in the address field.  It would be much more useful to have the zip in place of USA.

Having the ability to format the address as preferred would be ideal and awesome.

 

Thank you for considering.

 

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  • Mike van der Valk
    Mike van der Valk Posts: 4,335 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited February 24 #2

    @Jorgen Schvaneveldt I've heard this before. I know our team has reached out to Google but unfortunately they are not the most responsive. The address field works with Google maps and we can only show the info we get back. Hopefully we can get it fixed one day but for now I know some users created a custom field where they store the postal code. Definitely not idea, but it might help you.

  • Jonathan Gennick
    Jonathan Gennick Community Driver Posts: 35
    Second Anniversary Photogenic Community Driver
    edited November 2021 #3

    @Jorgen Schvaneveldt I've heard this before. I know our team has reached out to Google but unfortunately they are not the most responsive. The address field works with Google maps and we can only show the info we get back. Hopefully we can get it fixed one day but for now I know some users created a custom field where they store the postal code. Definitely not idea, but it might help you.

    @Mike van der Valk I am able to type in the ZIP Code. There's not been a need for me to create a custom field for that. What's annoying -- to me -- is that once the address is auto-recognized, then I have to carefully place my cursor after the state abbreviation to type in the postal code. 

    Having USA in U.S. addresses does't bother me. It actually works really well in our contract format for me to just copy/paste the one-liner address from Pipedrive directly into our contract template. Being able to do that has actually made things easier for me at contract time. 

  • Mike van der Valk
    Mike van der Valk Posts: 4,335 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited May 2020 #4

    @Jorgen Schvaneveldt I've heard this before. I know our team has reached out to Google but unfortunately they are not the most responsive. The address field works with Google maps and we can only show the info we get back. Hopefully we can get it fixed one day but for now I know some users created a custom field where they store the postal code. Definitely not idea, but it might help you.

    Thanks for that comment @Jonathan Gennick didn't know about that!