Email

LuAnn Boylan
LuAnn Boylan Member Posts: 1 VERIFIED MEMBER
in Sales CRM #1

Why are all of the new emails (for non-existing contacts) showing the same name as the sender?

Answers

  • Kreete K
    Kreete K Pipedrive Team Posts: 354 PIPEDRIVE TEAM
    Fourth Anniversary 5 Answers 25 Likes Pipedrive Team
    #2

    Hi @LuAnn Boylan

    Seems like something might be off either in the way emails reach Pipedrive or something else. Please check this with our official Support team via in-app chat or email support@pipedrive.com and share some screenshots from your account for them to further understand how things are displayed and they can verify if all is expected or if something needs changing. Thank you!

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