Permissions Request: Allow/disallow users to edit product price and discounts in deals.

Jean Pagan
Jean Pagan Posts: 8

We have a sales team and within our company they don't have permission to modify or offer different product prices and/or add discounts unless a manager approves it. We would like for this to be enforceable within Pipedrive and only let certain users edit a product's price and/or add discounts within a deal. Note that I'm talking about editing a product's price when it's added within a deal and not in the Products section.

This is specially useful for us since we're making a lot of custom integrations with Pipedrive and other systems and we would definitely not like for an unapproved price modification to automatically get to the customer.

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  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited February 24 #2

    Can they get around it by putting in a discount [when adding products to the deal] ? 

  • Jean Pagan
    Jean Pagan Posts: 8
    edited March 2020 #3

    Can they get around it by putting in a discount [when adding products to the deal] ? 

    Pipedrive currently doesn't have a way to prevent adding discounts or modifying product prices when the products are added to the deal. So right now anyone with access to the deal can do this.

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited May 2021 #4

    Can they get around it by putting in a discount [when adding products to the deal] ? 

    Yes, this is true.

  • Mike van der Valk
    Mike van der Valk Posts: 4,389 PIPEDRIVE PRODUCT MANAGER
    2500 Comments Third Anniversary 25 Likes First Answer
    edited April 29 #5

    @Jean Pagan thanks for sharing, we have someone looking into products, I'll pass on the feedback :)