More than one Label per contact

Blair Bondar
Blair Bondar Member Posts: 9
Third Anniversary First Comment 5 Up Votes
edited October 30 in Ideas and Product Feedback #1

Is there a way to have more than one label per contact?

15 votes

· Last Updated -



  • Boris Tsibelman
    Boris Tsibelman Member Posts: 864
    1000 Comments Third Anniversary 5 Likes Premier Solution Provider
    edited May 2020 #2

    Hi Blair,


    Currently there is no way to have more than one label per contact. 

  • Mike van der Valk
    Mike van der Valk Product Manager Posts: 3,169
    2500 Comments Fourth Anniversary 100 Likes 5 Answers
    edited May 2020 #3

    Hi @Blair Bondar 

    What Boris says is right. I've passed on your feedback though internally. In the meanwhile you could try a custom multiple- or single option field to create more labelling options, these are however without visual indicators, but you can still filter on the value in the fields.

    Have a great day!

  • Jono Pinsky_6710
    Jono Pinsky_6710 Member Posts: 2
    edited November 2021 #4

    @Mike van der Valk Ditto to what @Boris Tsibelman said...

    A standard feature allowing more than one label is essential for us. We will implement a custom field for now, but it seems like individual contacts could often fit into more than just one category for lots of users.

  • Jeremy Freeman
    Jeremy Freeman Member Posts: 2
    edited October 2020 #5

    Agreed - we need more than one label for different contacts.  

  • Hamish Smyth
    Hamish Smyth Member Posts: 1
    edited December 2020 #6

    +1 to add this feature


  • Robert McFeely
    Robert McFeely Member Posts: 2
    First Anniversary
    edited January 2021 #7

    Absolutely.  Labels are almost useless unless I can add multiple labels.  Silly really

  • Jeremy Freeman
    Jeremy Freeman Member Posts: 2
    edited January 2021 #8

    Pipedrive - this must be a simple thing to initiate?

  • Xavier Kluyskens
    Xavier Kluyskens Member Posts: 1
    edited March 2021 #9

    I agree to add this feature

  • David Pearson_35823
    David Pearson_35823 Member Posts: 1
    edited March 2021 #10

    100% agree with this, we sell multiple products to single contacts and multiple labels would be a brilliant (essential) addition.

  • Wes Siepiela
    Wes Siepiela Member Posts: 2
    edited April 2021 #11

    I also upvote this!

  • Liviu Sima
    Liviu Sima Member Posts: 1
    edited April 2021 #12

    I also upvote this feature!

  • Marlon Drinkwaard
    Marlon Drinkwaard Member Posts: 1
    Photogenic First Anniversary
    edited July 2021 #13

    '@ Pipedrive! Any news regarding this feature? 

  • Rodrigo Russell
    Rodrigo Russell Member Posts: 5
    edited July 2021 #14

    Absolutely essential for us. We've discussed so many times internally ways to have a workaround. It would really make our lives easier. Upvote! Multiple products, channels, outbound strategies, different types of qualification, tiers, etc etc

  • Pedro Martinho
    Pedro Martinho Member Posts: 3
    edited July 2021 #15

    This is an absolute priority. For full provenance vision on insights, we should be able to have several labels.

  • Dan Sheetz
    Dan Sheetz Member Posts: 2
    edited July 2021 #16

    +1 this is sorely needed

  • Hallidays
    Hallidays Member Posts: 1
    First Comment
    edited February 2022 #17

    Yes please - but also on Deals 

  • Wolf Krammel
    Wolf Krammel Member Posts: 2
    edited September 2021 #18

    YES, multiple labels makes a lot of sense and sad to see NO RESPONSE from support on this even.

    I believe pipedrive suggest setting up a CUSTOM FIELD with multiple choices to overcome this for now

  • Andreia Freixo
    Andreia Freixo Posts: 186
    100 Comments Pipedrive Team
    edited September 2021 #19

    Hey everyone,

    Thank you so much for your feedback. It is really important for us to understand our clients' needs and to keep improving. I have once more advised our product team that this feature has been requested. We forward all customer feedback directly to our product team through an internal channel, so I can ensure you that your feedback is valued and taken into consideration for future product improvements. 

    For now, you can add single-option or multiple-option custom fields to your items. This will allow you to filter and find deals/contacts/leads linked to values from those fields. If you have any trouble setting up those, please reach out to our lovely support team through in-app chat or through email ([email protected]) and they will help you out.

    Have a lovely day!

  • Charity Staudenraus
    Charity Staudenraus Member Posts: 2
    edited January 2022 #20

    Another vote! I need to be able to track labels and show in our Insights. More than one label is absolutely critical.

  • Katarina Ebert
    Katarina Ebert Member Posts: 1
    edited February 2022 #21

    Is there an update yet? Feb 2022 - still only one label per customer.

  • Chris Post
    Chris Post Member Posts: 1
    edited February 2022 #22

    Seriously what is taking so long for such a simple and obvious need for customers?

  • Stefan Tingwall
    Stefan Tingwall Member Posts: 1
    edited March 2022 #23

    Agree. We also like to have more the one label. 

    @PipeDrive What's the status?

  • Kate Foister
    Kate Foister Member Posts: 2
    edited June 2022 #24

    Agree.  I would like multiple labels on Organizations vs: creating custom fields.  

  • Shannon Amspacher
    Shannon Amspacher Member Posts: 2
    Photogenic First Anniversary
    edited June 2022 #25

    I've been following this thread for several weeks/months? and feel the need to add my voice to endorse the need for what seems to be a very simple feature that will be very useful to so many. Please add this feature ASAP Pipedrive!!

  • Gijs de Laat_56524
    Gijs de Laat_56524 Member Posts: 1
    edited March 2022 #26

    please add this!!!!!

  • Jason Richards_74752
    Jason Richards_74752 Member Posts: 2
    edited March 2022 #27

    Yes please!

  • Vítor Clemon
    Vítor Clemon Member Posts: 1
    edited March 2022 #28

    That would be really helpful.

  • Morten Steinmejer_76596
    Morten Steinmejer_76596 Member Posts: 1
    edited April 2022 #29

    Agree,really need this feature.

  • Niklas Karoly
    Niklas Karoly Member Posts: 1
    edited April 2022 #30

    Also need it, please add it

  • Don Glasgow
    Don Glasgow Member Posts: 2
    First Comment
    edited April 2022 #31

    Yes, please!  Or, add a separate TAG function with a similar visual indicator in searches if the label can't be used this way.  Thanks!