Organisation Specific Address

G-R-Poole Member Posts: 2 VERIFIED MEMBER

We use Pipedrive not only as a sales pipeline management tool, but also as one of our main sources of truth (essentially as a CRM system).

Pipedrive currently enables users to add relevant emails to Deals via the 'Deal specific address'. Is there a reason 'Organisation specific addresses' do not exist?

Not all email correspondence relates specifically to a Deal - it could for instance relate to the wider client relationship. I'm assuming the same logic would apply to an Organisation specific address as it does a Deal specific address, so perhaps there's another reason this feature doesn't exist...?

Unfortunately the 'Universal address' is rather temperamental and I don't find I can rely on this for adding relevant emails at Organisation level.

Thanks in advance!

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