Pipedrive campaign - View in browser link showing HTML text/code instead of the email and images

I am testing Pipedrive campaigns and sent myself a test of the email I want to send. When the email comes through, and I click on the the link at the top of the email to 'View in Browser' it opens the browser page but only shows the HTML code and not the email/pictures I have created, how do I change this? Support were no help and did not understand!


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Answers

  • Leonardo Zimmermann
    Leonardo Zimmermann Moderator Posts: 24 CUSTOMER SUPPORT
    10 Comments Name Dropper First Answer First Anniversary

    Hey, @Louise.

    This does not seem to be related to the Campaigns feature, but with your provider directly, since the "view in browser" is an option form your provider - if I understand correctly.

    In that case, my suggestion is that you reach out to your provider in order to understand this further.

    Thank you.