Pipedrive campaign - View in browser link showing HTML text/code instead of the email and images

Louise
Louise Member Posts: 1
in Campaigns and Email Marketing #1

I am testing Pipedrive campaigns and sent myself a test of the email I want to send. When the email comes through, and I click on the the link at the top of the email to 'View in Browser' it opens the browser page but only shows the HTML code and not the email/pictures I have created, how do I change this? Support were no help and did not understand!

browser view.PNG
email.PNG


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Answers

  • Leonardo Zimmermann
    Leonardo Zimmermann Pipedrive Team Posts: 89 PIPEDRIVE TEAM
    First Answer 5 Likes Name Dropper First Comment
    #2

    Hey, @Louise.

    This does not seem to be related to the Campaigns feature, but with your provider directly, since the "view in browser" is an option form your provider - if I understand correctly.

    In that case, my suggestion is that you reach out to your provider in order to understand this further.

    Thank you.

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