How to delete live chat history

Joerg
Joerg Member Posts: 1
edited July 2023 in Sales CRM #1

Is anybody nows how to deleting live Chats. ?

Answers

  • Kreete K
    Kreete K Pipedrive Team Posts: 355 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    #2

    Hi @Joerg

    I understand you need to delete old live chats on the account. Unfortunately, currently we don't have a way to delete these from the system. However, I will share this as feedback with the Product team for future updates.

  • Valentin Navarro
    Valentin Navarro Member Posts: 8
    Name Dropper First Comment Photogenic 5 Up Votes
    #3

    Hi @Kreete K

    Do you have any news about this possibility? It would be really relevant to remove all the tests that are done.

  • Kreete K
    Kreete K Pipedrive Team Posts: 355 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    #4

    Hi @Valentin Navarro

    We don't have a new update here yet. The need for this is understandable, but this is not yet something we are working on.

  • aikades
    aikades Member Posts: 7
    Name Dropper First Comment Photogenic
    #5

    Hello, any update on this? I think this is really a feature needed for live chats.

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