Live chat notification improvements

Peter Higgs
Posts: 2


Makes this section able to hide/move buttons. Our sales team only need leads inbox/ chat bot and messaging. The other stuff make it confusing for them.
Make the live chat more visible so our sales team don't miss it. A desktop notification isn't enough!
Maybe a live icon could appear over the lead inbox to show a potential customer is waiting?
It would be good to have live chat integrate with Zapier so we could trigger something to say a customer is waiting. Maybe have a light in the office which turns on?
Same with the messaging section. Have it visible from the main menu how many unread messages there are.
2