Email Sync - Google Authentication

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Karla GC
Karla GC Member Posts: 5
Name Dropper First Comment
edited February 2023 in Sales CRM #1
Email sync.png

Hi! Does anyone know why when I try to integrate my mail I get this? Thanks!

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  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,071 COMMUNITY MANAGER
    First Answer First Anniversary 5 Likes First Comment
    #2
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    Hi @Karla GC , the most common reason is if you (or whoever manages your email account) declines to allow Google access to your Pipedrive account during the setup process. The email sync feature requires that you consent to Google to access Pipedrive. Otherwise email sync will not connect.

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