mass delete to reduce email inbox?

TonyN
TonyN Posts: 3
First Comment Photogenic
edited March 6 in Sales CRM #1

If my goal is to speed up the email search time within Pipedrive by reducing the size of the almost 300,000 communications in inbox from the email account with 2-way sync with Outlook to Pipedrive, BUT I do not want to delete any emails associated with deals or contacts AND do not want to delete any emails on Outlook server, what are my options?

Thanks.

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Answers

  • Kreete K
    Kreete K Moderator Posts: 295
    100 Comments 5 Answers Second Anniversary 5 Likes
    CUSTOMER SUPPORT
    #2

    Hi @TonyN

    Maybe our Support team is better to help in this question (contact via in-app chat or email [email protected]). One idea I have is to archive these emails in Pipedrive - then they will not be in the Inbix, but will still stay linked to the needed Deals.

  • TonyN
    TonyN Posts: 3
    First Comment Photogenic
    #3

    Thanks. I posed this question to support twice in the past without substantive response so that's why I reached out to see if there might be some other ideas here.

  • TonyN
    TonyN Posts: 3
    First Comment Photogenic
    #4

    I will check the archive idea. I am not familiar with that.

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