Adding custom fields

Jen Anderson
Jen Anderson Member Posts: 1
in Workflow Automation #1

I have added a field into my spreadsheet called "Job Title" and have imported the data. I created a customer field called "Job Title" and mapped it to the data in the spreadsheet. When I get the preview for the first 3 lines, the job title shows up yet when I complete the import they are not. Where is this data kept?

Answers

  • Kreete K
    Kreete K Moderator Posts: 358
    Third Anniversary 100 Comments 25 Likes 5 Answers
    CUSTOMER SUPPORT
    edited March 9 #2

    Hi @Jen Anderson

    Please check this directly with our Support team via in-app chat or email [email protected]. They can check the mapping for a specific import and understand what is going on.

    My initial idea is that we also have a default field Job Title coming from Contact sync, maybe there is a mixup while mapping the correct custom field during the import?

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