Adding custom fields

I have added a field into my spreadsheet called "Job Title" and have imported the data. I created a customer field called "Job Title" and mapped it to the data in the spreadsheet. When I get the preview for the first 3 lines, the job title shows up yet when I complete the import they are not. Where is this data kept?

Answers

  • Kreete K
    Kreete K Pipedrive Team Posts: 356 PIPEDRIVE TEAM
    5 Likes First Anniversary First Answer Name Dropper
    edited March 2023 #2

    Hi @Jen Anderson

    Please check this directly with our Support team via in-app chat or email [email protected]. They can check the mapping for a specific import and understand what is going on.

    My initial idea is that we also have a default field Job Title coming from Contact sync, maybe there is a mixup while mapping the correct custom field during the import?