Insights data not updating fast enough

Rasmus
Rasmus Member Posts: 1
edited April 2023 in Sales CRM #1

The data from deals that is imported to the Insights updates frustratingly slow! When I need to create a report i often update some deal data just before. But it takes hours for the data to be imported to Insights for generating reports. This is a big nuisance.

It seems like a problem that shouldn't be an issue?

Answers

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 966
    First Anniversary 5 Insightfuls 5 Likes First Comment
    COMMUNITY MANAGER

    Hi @Rasmus, in this case, do you mean importing data into Pipedrive in advance of using insights? If you are importing a large data file, it can take some time depending on how big your data sample is. Such as up to an hour. But it is unusual for a single import to take many hours to complete.

    If it's an issue that persists even with importing smaller files, please reach out to our support team so they can run some troubleshooting on your account.