add custom fields to contact via scheduler

Natalia Sosnina
Natalia Sosnina Member Posts: 3
First Comment
edited June 2023 in Ideas and Product Feedback #1

When you use a scheduler I have several mandatory questions but only questions as phone and email automatically gets added to a contact. When a person's answers to my mandatory questions (my custom fields) in scheduler be added to contact details directly after he scheduling a meeting?

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  • Member Posts: 67
    First Anniversary Name Dropper First Comment Photogenic

    Hi Natalia,

    Pipedrive's scheduler will not update your custom fields on a booking submission. And you can't really use any other standard fields as well. All the data captured will be added to the notes which you need to manually copy and paste into the corresponding fields.

    You can use the webform to collect lead data and then redirect to the scheduler interface. Again this can possibly create double entries and duplicates since both are not synced properly.

    We've built to fix all these issues with scheduling meetings on Pipedrive. You can do form+scheduler+Pipedrive sync all at a single place.