How to remove contact from workflow automations
VF
Member Posts: 2 VERIFIED MEMBER
I set up a mini drip using workflow automation. It is triggered by updating a custom field to a specific value, then the automation sends 3 emails with delays in between.
How can I remove a contact from that workflow?
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Answers
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Hi @VF
In this case, do you need to remove a specific Contact from the whole automation, or just stop it before the next delay step? Is it a known Contact person (Jane Doe) or fitting some other conditions?
If you know the conditions for this, you can set up the system to check after the initial trigger. But I suggest you check directly with our support team via in-app chat or email support@pipedrive.com sharing exact examples from your account and what you wish to achieve.
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