Automation on click or replied emails

matthieu from waldo

Hello

I'd like to create the following automation:

Lead created 👉 send an email 👉 if email is clicked, value lead = hot. If email is replied, convert lead to deal.

Any idea how I could do that?

Thanks

Matthieu

Amit Sarda (AmitSarda.xyz)

Hi @matthieu from waldo

I can't think of a way to do this using Pipedrive's email capabilities as those events are not available as triggers. But this is possible using an email marketing tool like Klaviyo or Brevo or Mailmodo (AMP emails).

matthieu from waldo

Yes, I was using Brevo before and I wanted to move to pipedrive ;)