Pipedrive API. Create a person with the Marketing status set to SUBSCRIBED

kmaxkz
kmaxkz Member Posts: 6 VERIFIED MEMBER
First Comment

Hello. I have a problem with creating an user with `Marketing status` set to subscribed through API. The email is valid, so why Pipedrive does not want to create user correctly?

If I try to update created user the Pipedrive updates this field to null , which is also strange.


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Best Answer

  • inacyakup
    inacyakup Member Posts: 179 VERIFIED MEMBER
    100 Comments 25 Likes 5 Answers First Anniversary
    #2 Answer ✓

    Hi


    Go Person details and when you go to the end of the page, you will see the "send request" button. By clicking on the button, a subscription invitation goes to the opposite party.

Answers

  • inacyakup
    inacyakup Member Posts: 179 VERIFIED MEMBER
    100 Comments 25 Likes 5 Answers First Anniversary

    Hi,


    The subscription process must be approved by the customer. If your customer does not subscribe, you cannot perform this operation.


    Best Regards

  • kmaxkz
    kmaxkz Member Posts: 6 VERIFIED MEMBER
    First Comment

    Thank you. But how to do it? To send an email from Pipedrive to user to agree with this status? And this field will be updated automatically?

  • inacyakup
    inacyakup Member Posts: 179 VERIFIED MEMBER
    100 Comments 25 Likes 5 Answers First Anniversary

    Hi

    You need to send an email to the user. A confirmation email for subscribing.

  • kmaxkz
    kmaxkz Member Posts: 6 VERIFIED MEMBER
    First Comment

    How can I send email?

  • kmaxkz
    kmaxkz Member Posts: 6 VERIFIED MEMBER
    First Comment

    Hello. Actually I don't have this `Marketing block` at all. And can't add it, there is no such in the list

  • kmaxkz
    kmaxkz Member Posts: 6 VERIFIED MEMBER
    First Comment
    edited August 2023 #8