Pipedrive API. Create a person with the Marketing status set to SUBSCRIBED

kmaxkz
kmaxkz Member Posts: 6
First Comment
in Apps and Integrations #1

Hello. I have a problem with creating an user with `Marketing status` set to subscribed through API. The email is valid, so why Pipedrive does not want to create user correctly?

If I try to update created user the Pipedrive updates this field to null , which is also strange.

Снимок экрана 2023-08-02 в 23.20.36.png


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Best Answer

  • inacyakup
    inacyakup Member Posts: 137
    100 Comments 5 Answers Name Dropper 5 Likes
    #2 Answer ✓
    Screenshot 2023-08-03 at 16.35.54.png

    Hi


    Go Person details and when you go to the end of the page, you will see the "send request" button. By clicking on the button, a subscription invitation goes to the opposite party.

Answers

  • inacyakup
    inacyakup Member Posts: 137
    100 Comments 5 Answers Name Dropper 5 Likes
    #3

    Hi,


    The subscription process must be approved by the customer. If your customer does not subscribe, you cannot perform this operation.


    Best Regards

  • kmaxkz
    kmaxkz Member Posts: 6
    First Comment
    #4

    Thank you. But how to do it? To send an email from Pipedrive to user to agree with this status? And this field will be updated automatically?

  • inacyakup
    inacyakup Member Posts: 137
    100 Comments 5 Answers Name Dropper 5 Likes
    #5

    Hi

    You need to send an email to the user. A confirmation email for subscribing.

  • kmaxkz
    kmaxkz Member Posts: 6
    First Comment
    #6

    How can I send email?

  • kmaxkz
    kmaxkz Member Posts: 6
    First Comment
    #7

    Hello. Actually I don't have this `Marketing block` at all. And can't add it, there is no such in the list

  • kmaxkz
    kmaxkz Member Posts: 6
    First Comment
    edited August 4 #8

    This is all what I see.

    Снимок экрана 2023-08-04 в 20.32.29.png


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