Emailing from Leads Tab

Jay Eagleson
Jay Eagleson Posts: 2

I would like to be able to email a lead with a template inside the leads tab. Otherwise, I will be turning all leads to deals just so I can log the communication with them while deciding if they're really a deal?

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  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited April 29 #2

    Hi @Jay Eagleson , I've forwarded your suggestion to the team. The Leads feature is still under development with a lot of new things to come, so stay tuned!

    Join the Research and Beta Testing channel to be the first to know what's coming up and the chance to test early versions of new and improved features.

  • Paul Keck
    Paul Keck Posts: 6
    Second Anniversary Photogenic
    edited February 24 #3

    @Inês Batata , it seems that email is possible by clicking on the email address, but the email is not tracked in the history of the lead or in the history of the deal once it has been created from the lead. Just tracking this history on the lead and converted deal would improve things a lot, so sales people can see the communication history.

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited June 2020 #4
    Paul Keck said:

    @Inês Batata , it seems that email is possible by clicking on the email address, but the email is not tracked in the history of the lead or in the history of the deal once it has been created from the lead. Just tracking this history on the lead and converted deal would improve things a lot, so sales people can see the communication history.

    Thank you @Paul Keck , we've made the team aware of your suggestion!