Working hours for chatbot
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sbolin
Member Posts: 1 VERIFIED MEMBER
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Comments
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Any updates on this? I am utilizing Pipedrive and the Chatbot instead of Zendesk as a workaround for customer communications and support requests. Zendesk had working hours. The Pipedrive Chatbot does not. Just ON|OFF for availability. Hacing the Chatbot automaticvally toggle on availability each day based on when my office is open would be optimal.
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and perhaps some way to automate it using another service, such as via the API through Zapier and Slack, for example. Like when I sign into slack, make me Online by default in Livechat. That would be great!
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