Chat bot support

Oded BY
Oded BY Member Posts: 2
Third Anniversary First Comment

Hi all ,

Anyone knows how to get human support and not the useless bot chat ? i cannot get through the bot


  • Andreia Costa
    Andreia Costa Moderator Posts: 86
    5 Answers Second Anniversary 10 Comments 5 Likes

    Hi @Oded BY 👋

    Sorry to hear about the difficulties you've had trying to reach out to our Support team. It's important to pick the best option that fits your issues and follow the bot flow until the end so that our Support team can check the case. I believe you have been able to contact support already, I'm happy about that!

    We are always trying to improve our bot, so feel free to share your feedback with our Support team and we can share it with our Bot team.