Adding a 'why are you unsubscribing' form to email flow

ruggedalice Member Posts: 2 VERIFIED MEMBER


We would love the option to include a 'why are you unsubscribing' form to the email unsubscribe flow itself. Is there a way to do this, or something similar? We want to know why people want to opt out when they click unsubscribe within an email campaign without them having to use a separate form (which no one will want to fill out if they don't have to, hence wanting to make it part of the existing flow).

Any suggestions please? Thanks!

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