Web Forms: How to stop loading external google fonts (GDPR issue)

Jan-Philip
Jan-Philip Member Posts: 10 VERIFIED MEMBER
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in Sales CRM #1

We use the Web Forms very intensively for lead generation on our website. As we are a company based in Germany, the most GDPR-compliant implementation of our website plays a (unfortunately) major role for us. 

Among other things, we are not allowed to load external fonts. In principle, loading local fonts is not a problem. Unfortunately, however, the forms generated with Web Forms and integrated externally load external fonts. Can this be prevented? 

Looking forward hearing from your experiences.

Jan-Philip

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Answers

  • J.A.N. (Themakers)
    J.A.N. (Themakers) Member Posts: 13 VERIFIED MEMBER
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    #2

    Hi @Jan-Philip ,

    If you use the default embed then there is no option to block them. Neither another script on your website will be able to block them.

    What I did is, is creating a custom form on my website (Webflow), which triggers a webhook in Make.com with a flow with some checks and finally creates the lead in Pipedrive.

    Feel free to contact me if you want to hear more about this.

  • Jan-Philip
    Jan-Philip Member Posts: 10 VERIFIED MEMBER
    Third Anniversary Name Dropper Photogenic First Comment
    #3

    @J.A.N. (Themakers) Thank you for your idea and best practice. I was really hoping for an easier approach which does still allow to use the pipedrive web forms. I'll get into touch with Pipedrive and see what they suggest. If this path doesn't work I'll come back to you. :-)

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