Phone number validation
We have partners whose sales teams are inputting digits other than just numbers into phone number fields.
This not only effects data quality but it prevents VOIP phones from calling the number.
It would seem sensible to add some verification to the phone number field that it is, in fact a phone number.
As a starter we could simply prevent letters/symbols being added to a phone number field...
Comments
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It's a game-changer for businesses, ensuring they're reaching out to the right folks. But let's face it, with the plethora of formats and variations, it's a real challenge. Personally, I've found that using a combination of regex and third-party services can do the trick, but it's always evolving. As for the question at hand, I believe a robust validation system not only enhances data accuracy but also streamlines communication, ultimately boosting productivity. Oh, and if you're keen on diving deeper into this topic, visit this website for some valuable resources.
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I prefer no validation, because I like the ease of just copy/pasting a phone number however it appears in an email or a resume or a blog page.
Sometimes I have to use Hubspot, and I always curse and swear when entering phone numbers on the Hubspot platform. Their validation and that stupid drop down for country codes, those things just get my blood pressure up each time I am forced to use them.
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As a writer for Numverify, an online API service for phone number validation, I can share how Pipedrive can be automated using Zapier for phone number formatting and verification.
This automation works by creating a Zap that triggers an event whenever a new person is added in Pipedrive. The Zap uses the OpenAI API to correctly format the phone number before passing it to Numverify for validation. This ensures that all contact numbers in Pipedrive are properly formatted and verified using Numverify's service.
At the end of the validation process you can use the OpenAI API to pass the phone number back in a style format of your choice to Pipedrive or to a Google Sheet.
Which is sent to a prompt on the OpenAI API (connected to Zapier)
The OpenAI prompt receives phone number and postal address fields from Pipedrive.
Pass the OpenAI result to the Numverify API available in Zapier
Here is an example output in Zapier from the Numverify API that verifies the number is true, and can provide other information such as line carrier.
Now you know the validated number is true, using Zapier, results can be automated and recorded to a Google Sheet, or back into phone number or other field on Pipedrive using OpenAI API to convert into desired format of your choice.
Hope this helps.
Christopher
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