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Add new leads window --> will it be possible to add further fields (more than just phone, email, etc

[Deleted User]
[Deleted User] Posts: 2
Second Anniversary

Hello PD Team, will it be possible to add further fields (more than just phone, email, etc) in the Add new leads window --> thinking about inputting LinkedIn (other social networking) URLs.

When we input a lead, it would be helpful to add their LinkedIn, XING, etc URL (then it is important that the link opens in a new window) as most people look them up anyway on those networks to have a reference going forward.

Thanks and best regards!

Christian

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  • Mike van der Valk
    Mike van der Valk Posts: 3,627
    2500 Comments 100 Likes Third Anniversary 5 Answers
    PRODUCT MANAGER
    edited July 2022 #2

    @Christian Finke thanks for writing! There's currently a team working on making custom fields and other functionality available on the leads inbox 🚀  

  • Jay Stallard
    Jay Stallard Posts: 1
    edited June 2020 #3

    Great - I had the same question so thanks for confirming this is under development! 

  • John Edwards
    John Edwards Posts: 4
    edited February 2022 #4

    Also more than one phone number!  Work and mobile would be nice!

  • Mike van der Valk
    Mike van der Valk Posts: 3,627
    2500 Comments 100 Likes Third Anniversary 5 Answers
    PRODUCT MANAGER
    edited September 2020 #5

    Also more than one phone number!  Work and mobile would be nice!

    This will be possible after our update in a few weeks! (edit: due to technical difficulties this is taking longer than expected.)

  • Jon Liss
    Jon Liss Posts: 1
    edited February 2022 #6

    Has the ability to add additional fields to lead gone live?

  • Mike van der Valk
    Mike van der Valk Posts: 3,627
    2500 Comments 100 Likes Third Anniversary 5 Answers
    PRODUCT MANAGER
    edited September 2020 #7
    Jon Liss said:

    Has the ability to add additional fields to lead gone live?

    Hi @Jon Liss unfortunately due to technical difficulties this is taking longer than expected. Our team is still on it.

  • Ben Ruck
    Ben Ruck Posts: 3
    edited February 2022 #8

    Hi Mike. Is this feature close to release? We are looking forward to it, as we miss crucial information when adding new leads at the moment. Cheers Ben

     

  • Mike van der Valk
    Mike van der Valk Posts: 3,627
    2500 Comments 100 Likes Third Anniversary 5 Answers
    PRODUCT MANAGER
    edited December 2020 #9
    Ben Ruck said:

    Hi Mike. Is this feature close to release? We are looking forward to it, as we miss crucial information when adding new leads at the moment. Cheers Ben

     

    Hi @Ben Ruck 

    Currently in case there's data in the Lead field for example coming from a web form, the live chat or another source we display the following types:

    • Address
    • Autocomplete
    • Date
    • Date range
    • Large text
    • Monetary
    • Multiple options
    • Numeric
    • Organization
    • Person
    • Phone
    • Single option
    • Text
    • Time
    • Time range

    The following fields are also editable in the leads section:

    • Date
    • Large text
    • Monetary
    • Multiple options
    • Numeric
    • Phone
    • Single option
    • Text

    I hope this helps 🚀

  • Ben Ruck
    Ben Ruck Posts: 3
    edited February 2022 #10

    Hi Mike,

    Thanks for the reply, but it does not help unfortunately. What I meant is that if we add a Lead manually, there are very limited fields available to fill out, and the custom fields that do show are not relevant for us for a Lead stage. Can we customise which fields show when we manually add a Lead (configurable like with Add deal and Add Person)    

  • Mike van der Valk
    Mike van der Valk Posts: 3,627
    2500 Comments 100 Likes Third Anniversary 5 Answers
    PRODUCT MANAGER
    edited December 2020 #11
    Ben Ruck said:

    Hi Mike,

    Thanks for the reply, but it does not help unfortunately. What I meant is that if we add a Lead manually, there are very limited fields available to fill out, and the custom fields that do show are not relevant for us for a Lead stage. Can we customise which fields show when we manually add a Lead (configurable like with Add deal and Add Person)    

    Hi @Ben Ruck not at the moment unfortunately :( what fields and type of fields would you like to see when adding a lead manually and why? I can then pass this feedback on to the team 

  • Ben Ruck
    Ben Ruck Posts: 3
    edited February 2022 #12

    Well the point is that these are custom fields that we have added to Contact persons. It looks now that some random custom fields are selected, I have no idea why specifically these are selected, but for instance we have defined three fields for a name (e.g. a Ditch name like Jan de Groot): "First name" (e.g. Jan), "Insertion" (e.d. de) "Last Name" (e.g. Groot). I would want to have these fields accessible when we manually ad a Lead, but now only "Insertion" is chosen (no idea why). Also it now shows wether or not this person needs to get a Christmas card (custom field yes/no) which after this month makes no sense at all ;-). 

  • Mike van der Valk
    Mike van der Valk Posts: 3,627
    2500 Comments 100 Likes Third Anniversary 5 Answers
    PRODUCT MANAGER
    edited December 2020 #13
    Ben Ruck said:

    Well the point is that these are custom fields that we have added to Contact persons. It looks now that some random custom fields are selected, I have no idea why specifically these are selected, but for instance we have defined three fields for a name (e.g. a Ditch name like Jan de Groot): "First name" (e.g. Jan), "Insertion" (e.d. de) "Last Name" (e.g. Groot). I would want to have these fields accessible when we manually ad a Lead, but now only "Insertion" is chosen (no idea why). Also it now shows wether or not this person needs to get a Christmas card (custom field yes/no) which after this month makes no sense at all ;-). 

    Gotcha @Ben Ruck good feedback. I know that custom fields visible in leads now are those also set for deals. Not those for contact persons. Nonetheless, I understand your feedback and will make sure this reaches our team who will work on improvements to the whole leads area over time.