System is slow until 3PM EST

affirmed
affirmed Member Posts: 4 VERIFIED MEMBER
Photogenic First Comment
in Sales CRM #1

I guess Europe drops offline and stops pounding the system it gets fast again?

Answers

  • Sophie
    Sophie Pipedrive Team Posts: 204 PIPEDRIVE TEAM
    Third Anniversary 100 Comments 5 Answers 5 Likes
    #2

    Hi @affirmed,

    I understand you have already tried some general troubleshooting steps and you are still experiencing issues with slowness in your account. In this case, we recommend that you reach out to our support team via in-app chat or email so we can investigate this issue further with you and get it corrected. You can let us know the troubleshooting steps you have already tried so we can pick up the investigation from there! Typically we recommend these steps to rule out any browser/network issues first and then we can assess further what may be going on-

    • Log in and out of your Pipedrive account
    • Ensure your browser is up-to-date
    • Clear the cache and cookies of your browser
    • Try logging into Pipedrive using an Incognito Window
    • Try using a completely different browser
    • Connect to another network to rule out any network issues
    • Log into Pipedrive on another computer to check for any device issues

    I hope this helps!

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