Admin Log in as User Feature

Giacomo
Giacomo Member Posts: 3 VERIFIED MEMBER
First Comment Photogenic
edited February 2 in Ideas and Product Feedback #1

I thought I would find this discussion already started, but did not, so forgive me if this has already been started.

As an Admin, I would greatly appreciate the ability to log into Pipedrive as any specific user and see how that user see Pipedrive based on their visibility settings and permission sets.

It would also be nice to log in as a generic user of a given perm or visibility group.

Thanks!

PS...cant wait till I can enable DARK MODE!

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  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,320 COMMUNITY MANAGER
    1000 Comments 250 Likes 25 Answers Third Anniversary
    #2

    Hi, @Giacomo . Do you mean something like an “impersonate user” feature? If so, that is not possible, but I’ll make this request a product feedback post for our team.

  • Giacomo
    Giacomo Member Posts: 3 VERIFIED MEMBER
    First Comment Photogenic
    #3

    yes...the idea is kind of two pronged. Be able to 'impersonate user' so i can see what an individual user would see, and also make some changes to their settings for them possibly.

    But also, be able to view Pipedrive as a member of a specific visibility group or permission set, so I can test these settings to ensure they can or cannot see or do what I do or dont want them to see or do.

  • Giacomo
    Giacomo Member Posts: 3 VERIFIED MEMBER
    First Comment Photogenic
    #4

    my idea is a combo of what Discord gives me where I can 'view server as role'

    and what MetaPulse gives me when I can 'log in as user'

  • jcdumas
    jcdumas Member Posts: 3 VERIFIED MEMBER
    Photogenic First Comment
    #5

    Hi there,

    defo an important feature. Having used Salesforce I was expecting this option to be available. It's important to view the user's experience (view, rights etc..). Please pipedrive, make it happen

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