Create Invite after phone call

In the phone App, after I make or receive a call the program prompts for create note or recording and at the bottom it has a schedule next activity. How do i turn this feature off? It is grayed out on my screen and will not allow me to turn this function off. I have searched for a setting to change, but could not locate in Settings.

0
0 votes

· Last Updated -

Comments

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited June 2020 #2

    Hi @Rick Stanley , thank you for your feedback!

    I'm afraid it's not possible to disable the option to create a follow-up activity after a call but I'd like to understand your use case a little better so we can relay it internally for consideration.

    Can you tell me a bit more why it's inconvenient? Feel free to include screenshots to illustrate your point if you will. Thank you!

  • Philip Hurwitz
    Philip Hurwitz Posts: 3
    edited April 14 #3

    I would like to second the request to have the ability to turn off that feature. 

     

    When I make an outgoing phone call it is way more common that is the end of what I need to do as opposed to having to create a follow-up activity right then. Even if I do have a follow up activity to create, I can go back and create it. I am logging the call and then pushing cancel 99 out of 100 times because the option to automatically create next activity is not an option at all