Required data field not visible in webforms

Tjalle Kuijt
Tjalle Kuijt Posts: 5
edited July 27 in Sales CRM #1

For a webform a required field is the "Duns / KVK / Company Code". In 'data fields' i created this field. Unfortunately i don't see the data field in forms. 

Comments

  • Boris Tsibelman
    Boris Tsibelman Community Driver Posts: 1,037
    1000 Comments Second Anniversary Combo Breaker Photogenic
    edited December 2020 #2

    Check the settings and try refreshing the browser

     

    https://support.pipedrive.com/hc/en-us/articles/208493165-Pipedrive-Web-Forms

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited June 2020 #3

    Hi @Tjalle Kuijt !

    Not all types of custom fields can be used with webforms. These are the types that can: text, single-option, or multiple-option type from your People, Organizations, and Deals can be documented in web forms.

    If your custom field belongs to one of these types, please double-check  you've mapped it correctly in your webform (is it a field from a Deal, a Person, an Organization).

    I can also tell you that we're revamping webforms to expand their abilities, so expect good news in the future.

    Hope that helps!