Automazione Pipedrive: aggiunta nome Cliente o titolo Offerta

Andrea Giovane
Andrea Giovane Posts: 2
edited July 24 in Workflow Automation #1

Ciao sono riuscito a impostare il trigger per far partire l'automazione e segnalare che è stato preso un ordine ma non capisco se è possibile includere nella mail il titolo della quotazione/offerta. Mi arriva quindi l'avviso che ho preso un ordine ma non capisco quale.

Stesso discorso per questa automazione, nuova scheda cliente, l'assegno all'agente 001 Ciccio Pasticcio, riesco a fargli arrivare la mail di avviso, ma non riesco a metterci dentro il nome del Cliente in modo esplicito.

Avete fatto anche voi questi automatismi? Dove sbaglio?

Grazie

Comments

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited February 24 #2

    Hi @Andrea Giovane !

    I hope you don't mind that I reply in English, as unfortunately I don't speak Italian.

    What you're looking for is absolutely possible: use placeholders to fill in the name of the deal or any other variable data in the subject and the body of the email message your automation will send.

    How do you find these placeholders? Just type a bracket [] and they will show in a drop-down menu for you to choose from. See an example in the image below.

    Hope that helps, happy automations! 

    image
  • Andrea Giovane
    Andrea Giovane Posts: 2
    edited June 2020 #3

    Hi @Andrea Giovane !

    I hope you don't mind that I reply in English, as unfortunately I don't speak Italian.

    What you're looking for is absolutely possible: use placeholders to fill in the name of the deal or any other variable data in the subject and the body of the email message your automation will send.

    How do you find these placeholders? Just type a bracket [] and they will show in a drop-down menu for you to choose from. See an example in the image below.

    Hope that helps, happy automations! 

    image

    Dear @Inês Batata I was not aware of the meaning of Placeholders ( in italian SegnaPosto ) ...I already set them & tested...perfect! Grazie 1000!

  • Inês Batata
    Inês Batata Admin Posts: 3,155 COMMUNITY MANAGER
    2500 Comments Second Anniversary 5 Likes First Answer
    edited June 2020 #4

    Hi @Andrea Giovane !

    I hope you don't mind that I reply in English, as unfortunately I don't speak Italian.

    What you're looking for is absolutely possible: use placeholders to fill in the name of the deal or any other variable data in the subject and the body of the email message your automation will send.

    How do you find these placeholders? Just type a bracket [] and they will show in a drop-down menu for you to choose from. See an example in the image below.

    Hope that helps, happy automations! 

    image

    Happy to help! 🙂