Merge duplicate contacts, but keep them in Outlook with all users

Arjen van der Wijk

Hi, there,

In our organisation we are facing a challenge:

three users, all 2-way syncing their contacts with MS Outlook.

Once you merge f.i. 3 contacts record synced from 3 different users, there will be just 1 contact remaining in Pipedrive connected to user #1.

But.... the records are removed in Outlook contacts from user #2 and 3. Any suggestions how to solve this ? Thanks !

Amit Sarda (AmitSarda.xyz)

Try using Dedupely and update your contact sync settings.

Arjen van der Wijk

Thanks Amit, I will have a look into that tool !