Track and save Chatbot URL in UNIFINISHED conversations

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dg9
dg9 Member Posts: 1 VERIFIED MEMBER

Currently, there is no way to determine which Chatbot (if you have several) is the source of unfinished conversation.

If "track and save the chat conversion URL" would work also with unfinished conversations, that would solve this issue.

This is important if you have several Chatbots and each of them relates to a different Deal pipeline and you need to make sure an unfinished conversation lands in a proper pipeline.

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