Split the phone number fields

Arjen van der Wijk
Arjen van der Wijk Member Posts: 3
First Comment
edited March 21 in Sales CRM #1

Hi there,

Although Pipedrive is very easy to use, there is one thing I don't like: different phone numbers (work, mobile, home, etc.) are stored in 1 field, having following disadvantages:

  • list view and export : alle phone numbers are stored in 1 field / column
  • sync with other tools : info is los
  • I have created a separate custom field for Mobile Phone but this field doesn't sync with Outlook contacts

Does anyone

  • have suggestions how to handle this ?
  • know how to use automation to update the custom field "Mobile phone", triggered by the updated default field "Phone" (but of course only the mobile !)

Thanks for your efforts!

Answers