New: Automations webhook requests

Manuel Oliveira
Manuel Oliveira Admin Posts: 1,067 COMMUNITY MANAGER
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edited April 4 in What's New #1

Hey Pipedrivers 👋

We’re beginning to gradually release automated webhooks, expecting to reach all regions by the end of April 2024.

What does it do?
The webhook action in Automations allows you to connect Pipedrive with external tools and apps by sending information to specific endpoints. Unlike regular webhooks, you can use automation conditions and setup to define more precisely which parameters and events must happen for specific information to be sent out. You can also see the execution history for your webhooks that are set up this way.

This feature is available from the Advanced plan and above. For more details, check out our knowledge base article here.

Comments

  • Josh Buesking
    Josh Buesking Member Posts: 176
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    This is exciting. Looking forward to it.

  • Randall Pena
    Randall Pena Member Posts: 29
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    This is great news!!

  • Martin Miersch
    Martin Miersch Member Posts: 14
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    We are thrilled to see Pipedrive advancing interoperability with other tools, allowing us to manage certain scenarios without the need for automation tools like Zapier or n8n in the future.

    We've had the opportunity to test the new feature and are pleased with its initial functionalities. However, for it to truly serve as a full-fledged replacement, there are a couple of capabilities still missing. Specifically, the ability to analyze the response after sending a webhook so that the data can be used in subsequent workflow steps, and the functionality to include header data for authentication with web services. Additionally, incorporating a GET function to fetch data from other web services would be highly beneficial, especially for updating records in Pipedrive based on external data.

    We are hopeful that continuous development of this feature will turn it into a robust tool for our processes. Keep up the great work!

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,067 COMMUNITY MANAGER
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    Hi @Martin Miersch thanks for the feedback! At the moment, that goes beyond what can be set up directly in workflow automations in-app, such as a built-in GET function.
    But depending on the tool you’re looking to integrate with, you might be able to find a preexisting integration or use dedicated automation tools like Zapier or Make.

  • wonders
    wonders Member Posts: 6
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    Our account doesn't have this yet. Is there a way to request this to be added to our account? We need to create some new automations asap and this would help immensely.

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,067 COMMUNITY MANAGER
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    Hi @wonders I have put in the request to our product team, it should be coming to you in the next release batch