Teams Trigger showing who opened an email

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sdipietr
sdipietr Member Posts: 5
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edited April 29 in Apps and Integrations #1

I'm trying to set up a trigger to send me a Teams message whenever someone opens a tracked email. How can I do that?

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  • Tony Xavier
    Tony Xavier Pipedrive Team Posts: 59 PIPEDRIVE TEAM
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    Hello @sdipietr,

    Currently, we will not be able to use any automation or integrations to track email openings actively and send you Teams messages. But you can enable the notifications for Email Tracking from Sales Assistant > Managage notification, which will send you a notification within Pipedrive. You will also see this information in the daily summary email.