Anyone else having issue with deleted email content after sending? Bug maybe?

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Jamie
Jamie Member Posts: 1
edited May 10 in Sales CRM #1

I've been experiencing an intermittent issue over the last several months where a blank email is received and shown in 'sent', appearing to have delete the contents of the email. Attachments always remain, however the actual text of the email goes missing. I am no deleting the text by mistake and this does not happen on a regular basis or with any obvious consistency.

Has anyone else experienced something similar? Maybe it's a bug?

Answers

  • Manuel Oliveira
    Manuel Oliveira Admin Posts: 1,115 COMMUNITY MANAGER
    5 Likes First Answer First Anniversary First Comment
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    Hi Jamie, being intermittent, it could be an account-specific event. Have you checked if that happens only with emails sent via Pipedrive inbox, but not via your email provider directly?
    If so, please get in touch with our support team from your account by clicking the “Quick help” question mark, then “Chat with us."